Resources if you are homeless or looking for help
For referrals to shelter & other health & social service providers: Call 2-1-1
For any life endangering or health emergencies: Call 9-1-1
Shelters
To request public shelter assistance, please call Coordinated Intake at the number above between 8am-8pm Monday through Friday to complete an assessment.
*Coordinated Intake guarantees access to shelter. You do not need to go to Coordinated Intake for the following private shelters, but there is not guaranteed access.*
If you are requesting shelter after hours or on a weekend: Men go to 2100 Lakeside; Women go to 2227 Payne Ave (Norma Herr) Families call 2-1-1 or use the callbox at the Coordinated Intake site to get a shelter bed. To access every publicly funded shelter in the community, you must complete a Coordinated Intake application.
Referrals are made to places such as 2100 Lakeside, Norma Herr Women’s Shelter, Y-Haven, Harbor Light, PASS, City Mission, Family Promise, and West Side Catholic Center’s Moriah House from Coordinated Intake
Men’s Public Shelter
2100 Lakeside Avenue
216-566-0047
women’s Public Shelter
Norma Herr 2227 Payne Avenue
216-479-0020
Housing Clinics
Tuesdays 9:00 AM
Cosgrove Center
1736 Superior Ave
**Wednesdays 8:00 AM
St. Malachi Center
2416 Superior Viaduct
Thursdays 11:00 AM
St. Paul’s Community Church
4427 Franklin Blvd. (near St. Herman’s)
NEOCH offers 3 weekly housing clinics. The clinics offer walk-in services for unhoused folks who are unsheltered and in need of street outreach support such as: linkage to services or assistance with housing options. Eligible housing applicants can begin filling out applications on the same day, and may also get assistance (including vouchers) in obtaining primary documents like ID's, drivers licenses, birth certificates, and social security cards. Housing clinics should not take the place of Coordinated Intake, NEOCH recommends reaching out to coordinated intake first at 216-674-6700 to register and become eligible for housing assistance.
*For the Cosgrove Center location on Tuesdays, it is advised to arrive early due to high volume.
**Wednesdays clinics are currently paused for the time being
Assistance with Evictions
Legal Aid - Tenant Information Line
216-861-5955 OR 440-210-4530
Cleveland Housing Court, Housing Specialist
216-664-4295
Other Programs and Services
FrontLine Service (Mobile Crisis)
216-623-6555
Cuyahoga County Diversion Center
(unable to accept walk-ins clients must be screened in with FrontLine by calling 216-623-6888) The Center’s phone number is 216-762-1237
988 Suicide & Crisis Lifeline
988
Bellefaire JCB - child service agencies
216-932-2800
NORA - Northern Ohio Recovery Association
216-691-2464