Resources if you are homeless or looking for help

For referrals to shelter & other health & social service providers: Call 2-1-1
For any life endangering or health emergencies: Call 9-1-1

Shelters

To request public shelter assistance, please call Coordinated Intake at the number above between 8am-8pm Monday through Friday to complete an assessment.

*Coordinated Intake guarantees access to shelter. You do not need to go to Coordinated Intake for the following private shelters, but there is not guaranteed access.*

If you are requesting shelter after hours or on a weekend: Men go to 2100 Lakeside; Women go to 2227 Payne Ave (Norma Herr) Families call 2-1-1 or use the callbox at the Coordinated Intake site to get a shelter bed. To access every publicly funded shelter in the community, you must complete a Coordinated Intake application.

Referrals are made to places such as 2100 Lakeside, Norma Herr Women’s Shelter, Y-Haven, Harbor Light, PASS, City Mission, Family Promise, and West Side Catholic Center’s Moriah House from Coordinated Intake

Housing Clinics

Thursdays 11:00 AM

St. Paul’s Community Church

4427 Franklin Blvd. (near St. Herman’s)

NEOCH offers 3 weekly housing clinics. The clinics offer walk-in services for unhoused folks who are unsheltered and in need of street outreach support such as: linkage to services or assistance with housing options. Eligible housing applicants can begin filling out applications on the same day, and may also get assistance (including vouchers) in obtaining primary documents like ID's, drivers licenses, birth certificates, and social security cards. Housing clinics should not take the place of Coordinated Intake, NEOCH recommends reaching out to coordinated intake first at 216-674-6700 to register and become eligible for housing assistance.

*For the Cosgrove Center location on Tuesdays, it is advised to arrive early due to high volume.

Assistance with Evictions

Other Programs and Services

Cuyahoga County Diversion Center

(unable to accept walk-ins clients must be screened in with FrontLine by calling 216-623-6888) The Center’s phone number is 216-762-1237